In case of an emergency at the property you can contact us after hours and on public holidays. Please note – any non urgent matters will not be attended to immediately. Emergency repairs will only be done if it will make the house unsecure or unsafe, likely to cause injury or severely inconvenience you.
Examples of these are:
- Bursting water pipes or major water leaks
- Dangerous electrical faults
- Flooding or significant flood damage
- A gas leak
- Serious roof leaks
There are contacts for emergency tradespeople on Page 2 in your lease agreement. However if you cannot get a hold of someone, you can call 0423 600 614. If we are unable to answer the call – leave a message with the following – Name, Property Address, A brief explanation of your emergency.